How to apply
Approved recruitment partners
Search for live roles through your regional recruitment partner. Find them using the filters below
P&O Cruises Resourcing – UK, Europe
Recruiting for roles in Galley, Bar, Restaurant, Housekeeping, Customer Service/ Front of House, Youth, Inventory, Entertainment, Entertainment Production, HR, Deck, Electro-Technical, Engine, IT, Security, Medical, Cadets.
CSSI – India
Recruiting for roles in Galley, Bar, Restaurant, Housekeeping, Customer Service/ Front of House, Inventory, Deck, Electro-Technical, Engine, IT, Security.
Magsaysay – Philippines
Recruiting for roles in Galley, Bar, Restaurant, Housekeeping, Customer Service/ Front of House, Youth, Deck. Electro-Technical. Engine, IT, Security, Medical.
CTI – Indonesia, Thailand, South Africa
Recruiting for roles in Galley, Bar, Restaurant, Housekeeping, Customer Service/ Front of House, Inventory, Deck, Electro-Technical, Engine.
CSSG – South America, Mexico
Recruiting for roles in Galley, Bar, Restaurant, Housekeeping, Customer Service/ Front of House, Inventory, Deck, Electro-Technical, Engine, IT, Security.
Selection Partners – South America
Recruiting for roles in Restaurant, Bars.
Recruitment events
Important information about recruitment fees
You will never be charged a placement or recruitment process fee. If anyone asks you to pay for this, they are not an approved hiring partner of P&O Cruises – do not use them.
Before starting an assignment with P&O Cruises, crew do have to pay upfront costs for essential compliance documents and training (VISAs, STCW course etc). P&O Cruises cover most of these costs and they will be refunded once your assignment begins. You may also need to cover the cost of personal travel documents, like your passport.
To stay safe, only apply for roles directly through this website or via one of our approved global hiring partners listed above.
How we hire
What to expect
Our recruitment process is designed to be open, supportive and clear. You’ll receive timely updates at each stage, along with helpful guidance to make sure you feel confident and well-prepared throughout your journey with us.
What to bring
For your interview, please bring a valid photo ID and any relevant certifications. You may also need to provide documents like your passport and STCW training records. Don’t worry, we’ll let you know exactly what’s needed in advance.
1. Shortlisting
Thanks for applying! Once we receive your application, our recruitment team will carefully review your experience and qualifications. We work closely with our hiring managers to make sure every candidate is considered fairly. If your profile matches the role, we’ll be delighted to shortlist you and get in touch with the next steps.
2. Interviewing
If shortlisted, you’ll have a virtual or in‑person interview with our Resourcing & Onboarding Consultants or Global Talent Partner teams, depending on your location. The process is friendly and informative, giving you the chance to learn more about working at P&O Cruises. Some roles involve multiple interview stages, such as online tests, psychometric assessments or assessment days. We’ll let you know what to expect.
3. Outcome
After your interview, we’ll be in touch to let you know the outcome. If successful, you’ll receive details about onboarding. If you’re not selected this time, we’ll share feedback and keep your details on file for future opportunities that may be a better fit.
4. Onboarding
If you’re successful, you’ll move to onboarding. This includes medical checks, training certifications and gathering any required documents or visas before joining your team onboard. We’ll support you every step of the way as you prepare for this exciting new chapter.
While working on board a P&O Cruises ship you will be employed by either Fleet Maritime Services (Bermuda) Limited (FMSB) or Fleet Maritime Service International Limited (FMSI), depending on your country of residence.
Our approach to Artificial Intelligence (AI) in recruitment
P&O Cruises is proud to be a forward-thinking organisation that embraces innovation. We know that AI tools are increasingly used by candidates to help prepare for job applications and we welcome anything that helps people feel confident and ready to apply.
To make sure the recruitment process remains fair and inclusive, and to help us get to know the real you, we ask that you follow a few simple guidelines when using AI tools during your application journey.
What’s OK
You’re welcome to use AI tools to help you draft your CV or cover letter. We understand that these tools can support you in presenting your experience clearly and confidently. Just make sure everything you submit is accurate, truthful and reflects your own skills and experience.
What’s not OK
To ensure we can fairly assess your judgement, communication style and skills, we ask that you don’t use AI tools during any online or in person interviews, assessments or tests.
What happens if guidelines aren’t followed
If we identify prohibited use of AI during the recruitment process, your application may be rejected. After you’ve started your assignment, if it’s discovered that you used AI during the recruitment process it may be treated as gross misconduct, which could lead to dismissal.
FAQs
How to contact us about your recruitment experience
NOTE: This process is for recruitment feedback only. We’re unable to respond to any guest messages. If you want to contact P&O Cruises regarding your holiday experience, find out how here.
If you have any feedback (good or bad) about your recruitment experience, please let us know as we’re committed to providing a high-quality recruitment experience. We listen to all feedback and learn from it so we can continuously improve our service.
- Email: Fleetpeoplesupport@carnivalssi.com
- Post: Fleet People Operations, Carnival UK, Carnival House, 100 Harbour Parade, Southampton, SO15 1ST.
Please include any relevant supporting documents/correspondence and state whether you are sharing recruitment process feedback or making a complaint in line with our procedure.
Our procedure
- We welcome all recruitment process feedback (good or bad) so we can continuously improve our service
- We treat all recruitment process complaints seriously and in confidence, and you’ll be treated with courtesy and fairness at all times
- We’ll acknowledge receipt of a written complaint within 5 working days, sending a full reply within 30 working days (If a full reply isn’t possible within 30 days we’ll keep you updated on timings,
Stage 1: The majority of complaints are resolved at this stage by the manager of the area or team against who the complaint has been made.
Stage 2: If the stage 1 response isn’t to your satisfaction, you can request a review by the director of the relevant team. Contact fleet people operations via the contact details above.
If you remain dissatisfied after both stages, please note your right to contact the MCA directly: mlc@mcga.gov.uk, and have your complaint reviewed by someone who does not work for Carnival UK.