Iona’s focus on leadership

In the busy and bustling world of working on board a cruise ship, the key to success lies in a collaborative and empowered team. Meet Iona’s Crew Service Manager, Sudeep, a supportive force behind a transformative learning journey. Sudeep’s innovative approach to leadership shines through in the implementation of his HR system drop-in sessions – a vital part of helping to empower our leaders.

Sudeep understands that a united and skilled management team is the backbone of exceptional crew service. The HR system drop-in session serve as a dynamic platform, fostering a culture of continuous learning and collaboration among like-minded managers. Through these sessions, Sudeep empowers his fellow managers with best practices, enabling them to upskill and stay informed and supportive of their team’s needs.

This learning journey isn’t just about acquiring new skills; it’s about cultivating a community of managers who are not only dedicated to their individual teams but also keen on sharing insights and expertise. By investing in our managers, we ensure that they are well-equipped to support and lead their teams effectively, creating an environment where every crew member thrives. Sudeep’s approach helps to collectively improve individual skills, and in turn, elevate the standard of service across Iona.

Thank you for all your hard work and support Sudeep!