Information Technology – P&O Cruises | Cruise Jobs & Careers

Information Technology

Technology is fundamental to delivering and enhancing the journey that our guests experience. Our high performing onboard IT team don’t accept the status quo, they think obsessively about technology and strive to exceed expectations at every opportunity.

The wide range of technology on board is as impressive as our beautiful ships; from embarkation, retail and dining experiences, to keeping people connected via internet and entertained in theatres, cinemas and more, the IT team place our guests and crew at the heart of everything they do.

To see all current vacancies, search ‘IT’ in the ‘What’ box

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  • Work with the Staff Electro Technical Officer and lead the testing, maintenance and repair of IT systems and equipment both hardware and software onboard ship to the highest standards, in both guest and passenger areas. Proactively manage, prioritise, escalate and/or resolve incidents related to Ships IT systems including Network Infrastructure, Applications, Desktop, End User Hardware, iCafe, iATV and VSAT.
  • Manage open incident queues ensuring regular updates are provided to users and shore teams and liaising directly with vendors where required.
  • Manage Service Request queue – ensuring all SR’s are delivered within SLA (including software and hardware.)
  • Supervise and train IT Technicians where required.
  • Join Project team as Ships IT SME for large projects (such as newbuilds and refits.)
  • Follow and actively promote IT Security and compliance process and procedures on-board – raising awareness where required.