Support

Life on board can be fun, exciting and very enjoyable. We’re sure you’ll make friends quickly, some of whom will become friends for life. But it can have its pressures too.

Missing home

It’s perfectly normal to miss home, especially at the start of your contract. Talk to your colleagues or line manager who will be able to offer advice and support. They’ve most likely been there too.

Sea sickness advice

If you are new to sea you may experience sea sickness. Eating starchy foods such as bread, rice and pasta, and drinking plenty of water can help to minimize this, as well as avoiding greasy and spicy foods. Don’t skip meals as it may make you feel worse. Sea sickness tablets are available from the Medical Centre during clinic hours. If bad weather is expected, it’s a good idea to take a tablet well in advance.

Need to talk about something?

If you have any personal or work-related problems you feel you can’t talk to your line manager about, you can ask to have a confidential chat with your head of department or the onboard human resources manager. Alternatively, you can speak to a member of the medical team who can offer support for emotional issues.

Our care team

We have a care team to support both Guests and colleagues. The care team support in a number of different ways, for example supporting someone if there has been a bereavement or serious illness.

Wellbeing programme

We want you to perform at your best whilst at sea and so our wellbeing program is all about creating an environment on board where you can be comfortable, healthy and happy. It has 6 pillars:

• Social & spiritual – providing activities and spaces that enable you to socialise with your colleagues and practise your beliefs
• Financial wellbeing – supporting you with your financial needs
• Down time – helping you to make the most of your rest & recovery time
• Home – providing spaces & facilities to help you feel at home
• Health – promotion of both your  physical & mental health
• Culture – creating an environment where you are free to be yourself, feel supported , empowered to make a difference and able to challenge/speak up

Employee assistance programme (EAP)

This facility offers help and advice to colleagues over the phone and online – 24 hours a day, 365 days a year.